Frequently Asked Questions
Everything you need to know about shopping with Faritha.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes between 5 to 7 business days depending on your location.
How can I return an item?
If you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure products are in their original packaging and unused condition.
Do you offer international shipping?
Yes, Faritha ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.
Are the products covered by a warranty?
Yes, all products purchased through Faritha come with a standard 12-month manufacturer's warranty against defects in materials and workmanship.